The soft rays of the morning sun fall upon her pale hands as they rest on the stack of papers on the table. She does not raise her eyes as she looks down at the documents in front of her.
Sitting in a room at Medica Kosova, an NGO in the western city of Gjakova/Djakovica in Kosovo, it is F.K.’s turn to make her application for the status of victim of sexual violence during the Kosovo war, in accordance with a government benefits scheme that was initiated last year.
A staff member carefully fills out the form for her. Among the documents, there is an unusual piece of paper – the birth certificate of F.K.’s daughter, which was issued in Bosnia and Herzegovina.